Clinic Policies


Late Arrival Policy

We make every effort to begin and end appointments on time. We ask that you arrive to your appointment at least 10 minutes early (unless instructed otherwise). If you are late and the treatment cannot start on time, the treatment time will be reduced accordingly.  This may mean that not all procedures can be performed.  

If a client is more than 15 minutes late, the appointment may have to be rescheduled. We regret that late arrivals will not receive an extension of the scheduled appointment time. In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with advanced notification of late arrival.

Cancellation Policy

We truly appreciate your patronage and are committed to providing an exceptional experience to everyone. Due to the high demand for our services we have enacted policies to ensure that all clients are given the opportunity to enjoy our services.

We understand that life happens and you might need to cancel your appointment. In the event of a cancellation we require at least 24 business hours advanced notice so we can then offer your time to another client. Please note that appointments cancelled without this notice are subject to a missed appointment fee.

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Our professional and experienced medical staff are ready to help you make an informed decision about a wide variety of medical and cosmetic choices. Please fill out this form and we will contact you to schedule a consultation.

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